Emergency Contact

Emergency assistance: weekdays after business hours, weekends and U.S and French holidays

For a death, serious accident, or life-threatening health issue of a U.S. citizen in France, or about a missing person or child:

  • Telephone 01 43 12 22 22  [then dial 0 (zero) when you hear the automated greeting]
  • From the United States, telephone 011 33 1 43 12 22 22 [then 0 (zero)]

Note: the time difference between Washington D.C., and Paris, France is + 6  hours (9:00 a.m. EDT is 3:00 p.m. in Paris)

Emergency assistance:  during normal business hours, Monday through Friday from 9:00 a.m. to 6:00 p.m., excluding U.S and French holidays:

  • Call the above numbers weekdays during business hours for emergency assistance, or send an e-mail to citizeninfomarseille@state.gov.  In order to maintain telephone lines available for emergencies only, the preferred way to contact us is via email, average response time, 24 hours.