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AIRLINE TICKETS
Report the loss or theft immediately to the Paris office of the airline. It is the discretion of each airline whether or not to replace a stolen ticket. Replacement tickets are issued only after verification of the initial purchase of the ticket has been obtained from the airline’s home office.
DRIVER‘S LICENSE
The Embassy is NOT authorized to replace expired, lost, or stolen U.S. driver’s licenses. Only the issuing office (Department of Motor Vehicles) in the driver’s home state can perform that service. Callers who have had their driver’s licenses stolen in France, should report it to the French police. The police will issue a receipt of loss or theft, which may be used temporarily as a substitute for the license while the driver is in France.
INTERNATIONAL DRIVER‘S LICENSE
Applications for replacement of lost, stolen, or expired International Driving Permits obtained in the U.S. must be made to the American Automobile Association, World Wide Travel Department, 1000 AAA Drive Heathrow, FL 32746-5063. Replacements cannot be issued in France.
THEFT OF PERSONAL ITEMS (WALLETS, PURSES) ON METRO LINES
People may file a complaint at 49 metro stations including: line 1 – Champs-Elysées, Franklin Roosevelt, Palais Royal, Musée du Louvre; line 2 – Anvers, Montmartre, Victor Hugo; line 4 – Saint-Michel-Notre Dame; line 8 – Opéra, Ecole Militaire; line 11- Hôtel de Ville, and RER A – Charles de Gaulle-Etoile. For more details and stations in French see: (https://www.ratp.fr/en/node/8980)
EUROPASS (EURAIL)
Lost or stolen Europasses CANNOT be replaced. For information, contact the main switchboard of the French Railway Office (SNCF) # 36 35; open seven days a week from 7:00 a.m. to 10:00 p.m., or go to any of the main French train stations. Contact information may be found at (http://www.eurail.com/).
EUROSTAR (SNCF)
When calling # 36 35, one can access English speakers by saying‚ “Eurostar” when prompted to select a voice option.
EUROLINES
Gare routière Internationale de Paris-Gallieni, 28 avenue du General de Gaulle, 93541 Bagnolet, 08 92 89 90 91 Fax: 01 49 72 51 61
Please call: 01.43.12.22.22
Outside of Office Hours, contact: 01.43.12.22.22
Outside of France: 011.33.1.43.12.22.22
Emergency Contact – All Locations Arrest of a U.S. Citizen Death of a U.S. Citizen Emergency Financial Assistance Serious Illness or Injury International Parental Child Abduction Victims of Crime Get Travel Alertsveuillez appeler le: 01.43.12.22.22
Outside of Office Hours, contact: 01.43.12.22.22
En dehors de la France, veuillez appeler: 011.33.1.43.12.22.22
Coordonnées en cas d’urgence pour les citoyens américains Arrestation d’un citoyen américain Décès d’un citoyen américain Assistance Financière D’urgence Serious Illness or Injury Enlèvement parental international d’un enfant Victimes d’actes criminels Get Travel Alerts