The American Liaison Network and Citizen Liaison Volunteers

The American Citizen Services unit is in the process of building our American Liaison Network of Citizen Liaison Volunteers (CLV) to ensure that we maintain effective two-way communication between the U.S. Embassy and Consulates and U.S. citizens in France, and we need your help! We are looking for volunteers to serve as CLVs in various regions of France. If you or someone you know may be interested, or you just want to learn more – let us know!

CLVs are private citizens who help the Embassy and Consulates help U.S. citizens in need. They assist travelers in distress, help us track down missing U.S. citizens, and, in the event of a natural disaster or other emergency, help us locate other U.S. citizens so we can help get them to safety. Most often, however, CLVs are called on to be our ‘eyes and ears’ in the community, providing valuable feedback on what life is like for ordinary U.S. citizens living in France, including any issues they face. CLVs are usually American citizens who are longer-term residents of France and, ideally, speak some French. Please note that this is a strictly voluntary position that does not have any financial compensation or reimbursement.

We need CLVs in every city, but those living in smaller cities and rural areas are uniquely important because those can be the hardest places for us to reach. We are also looking for CLVs in Paris, Lyon, Rennes, and Strasbourg.

If you would like to be a CLV, please provide us with your full name, date of birth, passport number and your contact details via email at Once you notify us of your interest, we’ll get back to you with more information and further instructions.

  • A private American citizen resident in a foreign country who volunteers to assist consular sections in disaster preparedness, welfare & whereabouts, and alerting fellow Americans to emergency situations.
  • Citizen Liaison Volunteers often have close ties to the U.S. expat community; therefore they are often the fastest and most effective route to distributing information to Americans and are essential when normal communication channels fail.
  • They facilitate distribution of routine administrative information (changes in section work hours, procedures, embassy closures, and voting information) of interest to the U.S. private community.

Citizen Liaison Volunteers provide important, timely safety and security information, which might include the times and locations of upcoming local demonstrations, areas of potential unrest due to local celebrations or elections, or information about a specific medical issue.

The U.S. State Department is constantly looking for new ways to distribute information to the public, so we are open to suggestions. U.S. Embassies and Consulates worldwide rely on different communication methods to disseminate information to wardens and stay in touch with them:

  • Email/ text messages (SMS) are the most commonly used
  • Telephone, radios, and faxes: in distant locations that lack the infrastructure and communication technology
  • Our Facebook and Twitter account @USEmbassyFrance.


  • Providing updates about situations in their district
  • Assisting/encouraging the registration of newcomers in STEP
  • Assisting in crisis: natural disasters, civil unrest, etc.
  • Alerting American citizens without immediate e-mail or internet access to emergency situations
  • Disseminating information about routine topics such as voter registration

If you are interested in serving as a Citizen Liaison Volunteer, please email