Routine Consular Services Contacts

You may contact us by email for non-emergency information and routine services for U.S. citizens.  Priority is given to questions not already answered by referring to our U.S. Citizen Services website pages. Routine services are NOT considered emergencies and are processed during regular business hours: 

U.S. Passports Applications Contact Paris: PassportsParis@state.gov  Contact Marseille: CitizeninfoMarseille@state.gov	Citizenship and Reports of Birth  Contact Paris: CRBAParis@state.gov  Contact Marseille: CitizeninfoMarseille@state.gov	Federal Benefits General Information and Contact here
Notarial Services Contact Paris: citizeninfo@state.gov  Contact Marseille: CitizeninfoMarseille@state.gov	Strasbourg: All Consular Services and Contact

U.S. and French Visas:

We do not provide information on U.S. immigrant or non-immigrant visas from these email addresses. For all U.S. visa questions, please refer to the visa section of this website.

Nous vous prions de noter que ces numéros ne doivent PAS être utilisés pour des questions relatives au visas. Pour  l’information concernant les visas, veuillez consulter notre site internet. Pour l’information générale sur les services offerts aux citoyens américains en France, veuillez consulter les pages internet de l’Ambassade.