Emergency Contact Information for U.S. Citizens

The numbers below are provided for U.S. Citizens who are distressed and require emergency services such as assistance with the death, arrest, illness, children’s issues, abduction in progress, or injury of an American citizen. 

For non-emergency situations, information for routine services, including all passports applications, notarial services, birth abroad or Federal Benefits, is available on this website page.

IN CASE OF EMERGENCY CALL THE EMBASSY TELEPHONE ATTENDANTS:

  • In France dial 01.43.12.22.22 [then dial 0 (zero) when you hear the automated greeting].
  • If you are calling from the U.S., please dial 011.33.1.43.12.22.22 [then 0 (zero)].

NOTE:  Time difference between Washington D.C. and Paris is + 5 hours.

In case of emergency (DEATH, or SERIOUS MEDICAL CONDITION of a U.S. citizen), you may send an email to Citizeninfo@state.gov with subject line “EMERGENCY” + (brief description). Please note that this mailbox is monitored during working hours only. For after-hours emergency assistance, please contact the embassy’s switchboard at 01.43.12.22.22.

If you have an EMERGENCY situation in Southern France: dial 01 43 12 47 54 during business hours, or send an email to CitizeninfoMarseille@state.gov. Please note that this mailbox is monitored during working hours only. For after-hours emergency assistance, please contact the embassy’s switchboard at 01.43.12.22.22.

Routine services are NOT considered emergencies and are processed during regular business hours: see passport applicationsreports of birth abroad, and notarial services

We do not provide information on U.S. visas from the U.S. Citizen Services contact addresses. For all U.S. visa questions, please refer to the visa pages of our website.

Nous vous prions de noter que ces numéros ne doivent PAS être utilisés pour des questions relatives au visas. Pour de l’information concernant les visas, veuillez consulter notre site internet. Pour de l’information générale sur les services offerts aux citoyens américains en France, veuillez consulter les pages internet de l’Ambassade.