Social Security Administration

Where can I get answers to my Economic Impact Payments (EIP) questions?

You can find answers to most of your EIP-related questions at the IRS’Economic Payment Information Center webpage (English)  If you do not see the answer to your question, you can call the Internal Revenue Service’s EIP hotline at 1-800-919-9835.  The Federal Benefits Unit or Social Security Administration cannot answer EIP questions about your specific situation.

The Federal Benefits Unit

Please be informed that in light of current COVID-19 Virus situation, the Federal Benefits Unit of the American Embassy Paris is not scheduling in-office appointments until further notice.

We continue to respond to inquiries from the public at

We encourage you to monitor our website for information on when public access to the Embassy and appointments will be made available again.

When a personal interview is mandatory we receive the general public by online appointment. Appointments are scheduled on Wednesdays and Thursdays from 9:30-11:00 am. All other services/assistance are handled by letter, email, fax or telephone.  The Federal Benefits Unit will NOT provide service to applicants who visit the Consular Section for routine passport and registration of birth services if they have not contacted the Federal Benefits Unit in advance.

Please visit the U.S. Citizen Services webpages for all other services.

How International Agreements Can Help

U.S. tax questions cannot be answered by the Federal Benefits Unit

Information on Income Taxation

Information on SSA Taxation (PDF – 2,240K)