When a personal interview is mandatory we receive the general public by online appointment scheduled only on Wednesdays and Thursdays from 9:30-11:00 am .
All other services/assistance are handled by letter, email, fax or telephone.
The Federal Benefits Unit will NOT provide service to applicants who visit the Consular Section for routine passport and registration of birth services if they have not contacted the Federal Benefits Unit in advance.
Please visit the U.S. Citizen Services webpages for all other services.
We encourage you to apply for Social Security retirement, spouse, Medicare only or disability on the internet at https://secure.ssa.gov/iClaim/rib. It is secure, fast and easy. Once you submit the application online, print the receipt, and wait. SSA International Operations in Baltimore will contact you after about 6-8 weeks to review your claim and to request needed documents.
Online application hours of operation are (French local time):
- Weekdays 11 AM – 7 AM
- Saturday 11 AM – 5 AM
- Sunday 2 PM – 5:30 AM
- Holidays 11 AM – 7 AM
U.S. tax questions cannot be answered by the Federal Benefits Unit
Information on Income Taxation
Information on SSA Taxation (PDF – 2,240K)