Social Security Contact Us

Please be informed that in light of current circumstances with COVID-19 Virus, all in office appointments scheduled for Wednesday, March 18 until further notice for the Federal Benefits Unit (Social Security Administration) are cancelled.

We encourage you to monitor our website for information on when you can reschedule your appointment.

Unfortunately, during this time, we will NOT be able to view and reply to our incoming regular postal mail or receive telephone calls.

Please do not send original documents by postal mail during the COVID 19 confinement period

As of Tuesday, March 17 we will only be able to view and reply to our emails sent to

We apologize for the inconvenience and thank you for your understanding.


Suite à l’épidémie de COVID-19, le service de Federal Benefits Unit (Sécurité Sociale Américaine) n’est plus en mesure de recevoir le public du 18 Mars jusqu’à nouvel ordre.  Durant cette période tous les rendez-vous sont annulés.  Nous vous conseillons de consulter notre site internet régulièrement pour savoir quand notre service pourrait vous recevoir à nouveau.

Pendant cette période notre service n’aura pas accès ni au téléphone ni aux courriers postales.

Nous vous prions de ne pas envoyer les documents originaux par la voie postale pendant cette période de confinement.

À partir du 17 Mars 2020, le Federal Benefits Unit ne pourra répondre que aux courriers électroniques (email) envoyés au  FBU.PARIS@SSA.GOV

Nous vous remercions de votre compréhension.

If you wish to contact us, please use one of the following options:

NOTE FOR EMAIL REQUESTS:  Replies might be delayed due to an exceptionally high volume of requests and shortage of staff.   Please do NOT send your email twice.  Thank you for your understanding.

FBU Hours of Operation and Mailing Address

Address/Phone/Contact Form and Fax Number Phone Hours
U.S. Embassy
Consular Section/Federal Benefits Unit
4 avenue Gabriel
75382 Paris Cedex 8

Contact us:  Federal Benefits Contact Form



Phone calls are taken Monday, Tuesday and Thursday from 9:00 to 11:00 am


FBU Schedule Your Appointment Online 

We only receive the general public by online appointment when a personal interview is mandatory.

Calendar availability, Wednesdays and Thursdays from 9:30 to 11:00 am.

Schedule your appointment here